Terms of Purchase
Introduction
This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.
We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.
We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
ABOUT US
is a site operated by Julie Chandler.
("we" or “us”). Our address is 9 Rosedale Crescent, Norwich, Norfolk, NR1 4BH UK and our email address is
ONLINE COURSES & DIGITAL PRODUCTS
We offer a range of online courses; these terms apply to all of our courses.
The specific detail about each course can be found on the sales page with service terms listed under the relevant check out - which sets out exactly what is included within each offer.
If you are unsatisfied with your purchase you have 14 days from date of purchase to request a refund under UK law, to request a refund please email hello@juliechandler.co.uk unless stated in other terms agreed at check out dependent on service/product.
Refunds will then take up to 7 working days.
INTUITIVE READINGS
We offer a range of readings; these terms apply to all of our reading options.
The specific detail about each reading offer can be found on the sales page which sets out exactly what is included within each offer.
If you are unsatisfied with your reading you can address this on the call live to request a refund if no connection or guidance was received. Any requests after the call will not be accepted.
Refunds will then take up to 7 working days.
For 30-minute consultations, we kindly request your punctuality. If you are unable to join the call on time, we will wait for up to 5 minutes before considering the session missed due to the brief nature of the appointment and tight scheduling. In the event of late arrival within this grace period, the possibility of rescheduling will be at JulieChandler.co.uk’s discretion, and this courtesy will be extended once for the initial instance of delay. Please note, subsequent instances of delay will result in the cancellation of the session without a refund. We appreciate your understanding and cooperation to ensure timely and effective consultations.
SHINE ENERGY EXPERIENCES
As noted at check out you are able to ask for a refund after your first session - up to the end of the day UK time on the Monday following the first scheduled cal.
If you are unsatisfied with your session you can send an email to hello@juliechandler.co.uk requested to be removed from the event and we will action a refund for you.
Refunds will then take up to 7 working days.
PAYMENT TERMS
The cost of each course is as advertised on our website, and detailed in the specific terms of the online course you purchase. Where possible we will give you as much notice as possible if we vary our pricing. Any special offers or bonuses will be clearly advertised at the point of purchase. In accordance with UK sales legislation, we cannot extend any offer periods beyond the time periods advertised within any promotional period neither are we able to guarantee that any offers will be available on future dates.
All deposits are non-refundable
REFUNDS AND CANCELLATION
Once you have purchased the course, you will have instant access to the training resources. At the point of purchase, you are confirming your express consent to receiving access to the course material immediately.
Within UK law you have 14 days to cancel and request a refund for digital products, after which time any refunds and cancellations are made at the discretion of the company Julie Chandler. Services, such as readings, are subject to satisfactory performance and will only be refunded under agreed circumstances.
To request a refund please email hello@juliechandler.co.uk
We reserve all rights to cancel a course or withdraw our products, for any reason without prior notice.
Not with standing any right or remedy available to us, we may cancel your enrolment on the course with immediate effect:
If you fail to pay your course fees by the relevant due date; If you breach these terms and conditions;As decided at our sole discretion from time to time..
DISCLAIMERS
Our courses and electronic products have been tried and tested by individuals who are over the age of 18 and from various backgrounds. In working through the material, they have been able to learn and implement strategies to successfully grow in their business.
Whilst all those who have taken part in our courses to date have achieved the desired results, it is not possible to provide any guarantees that you will experience any specific results. Failure to fully participate in the course will limit your ability to benefit from the information provided and will significantly limit any results.
The course is not bespoke and includes general advice. Should you feel that you need additional support, then please contact us and we can provide more information about our services, additional fees may apply.
It is your individual responsibility to apply what is shared and taught in the course to your personal circumstances both during the course and afterwards.
In promoting our courses we may utilise testimonials and affiliate marketing from prior clients. All testimonials have been given freely and represent each individual’s own opinion.
Any coaching, mentoring, guidance, spiritual insight or intuitive insight is guidance only. Any actions taken from the guidance provided is done so at the decision of the recipient and Julie Chandler or company can not be held liable for any events there after. All decisions made by the client/customer are at their own discretion and should be made with evaluation on the possible outcomes.
INTELLECTUAL PROPERTY
You will be provided with course materials. At all times, even following purchase, the intellectual property rights and copyright connected with those materials remain with us, Julie Chandler. You have the right to use the materials as learning tools, but you are not permitted to duplicate, imitate, or provide copies to third parties whether for free or as part of a sale.
BEHAVIOUR
Some courses contain group training elements. Where there is a group training element we request and require that at all times your behaviour towards others is polite and respectful. We will not be held responsible for the behaviour or actions of any other course participant. Should your behaviour be deemed offensive or inappropriate, we reserve the right to remove you from the course with immediate effect
PRIVACY AND CONFIDENTIALITY
Your privacy and protection of your personal data is important to us. We will keep your personal data confidential and will never share it with unconnected third parties. Your payment information will be processed by a secure third-party processor. We will be provided with your email address and name but never be provided with your financial information.
Please be aware that some training sessions may be recorded, and your name and image/video may be captured. The recordings of the training will be kept and made available to others on the course. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initial so that support can still be offered but no personal identifiable information will be captured.
For more detail on how we manage your data you can view our privacy policy here
https://www.juliechandler.co.uk/privacy
FEEDBACKS AND COMPLAINTS
If you have any feedback about the course you are enrolled on, please do share it with us. It is always great to receive words of praise and helpful to get constructive comments. We really hope that you love our online course as much as we do, but if you would like to make a complaint, this should be made in writing to hello@juliechandler.co.uk
GENERAL
Our team is available to support you by email on Monday to Thursday between 10am and 4pm UK time zone. We will respond as soon as possible and within 48 hours during the hours stated.
We intend to rely on the written terms set out in these terms and conditions in respect of the course delivered to you, and the individual terms of the online course you purchase. These written terms shall constitute the entire agreement between us.
If any provision or part-provision of these terms and conditions is or becomes invalid, illegal, or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.
These terms and any claim or dispute arising in relation to any purchase will be governed by English law. The courts of England shall have exclusive jurisdiction to settle any such claim or dispute.
JURISDICTION AND APPLICABLE LAW
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
Terms of Website Use
This page (and the documents it refers to) tells you the terms of use on which you may use or browse our website [I] (our site), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you accept these terms of use and agree to abide by them. If you do not agree to these terms of use, please do not use our site.
ABOUT US
JulieChandler.co.uk
is a site operated by Julie Chandler.
("we" or “us”). Our address is 9 Rosedale Crescent, Norwich, Norfolk, NR1 4BH UK and our email address is
OUR SITE
We allow access to our site on a temporary basis and we reserve the right to withdraw, restrict or change our site at any time and without notice. We will not be liable if for any reason our site is unavailable at any time or if the content is changed or out of date.
You must treat as confidential any user identification code, password or other security feature in relation to our site. If, in our opinion, you aren’t complying with these terms of use, we have the right to disable any such code, password or feature at any time.
You must comply with the provisions of our Acceptable Use Policy when using our site.
It is your responsibility that anyone who accesses our site through your internet connection is aware of these terms and complies with them.
VARIATIONS
We may revise these terms of use at any time by amending this page or by provisions or notices published elsewhere on our site.
INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights in our site and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You must not use any part of the materials on our site for commercial purposes without a licence from us or our licensors. You may not reproduce in any format (including on another website) any part of our site (including content, images, designs, look and feel) without our prior written consent.
If, in our opinion, you are in breach of these provisions, your right to use our site will cease immediately and you must either return or destroy (as required by us) any copies of the materials you have made.
RELIANCE ON INFORMATION AND LINKS
The contents of our site (including links to other sites and resources provided by third parties) are for information only, and we shall not be liable for any use of, or reliance on, such materials. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE
We process information about you in accordance with our Privacy Policy.
LINKING TO OUR SITE
You may link to our home page only if you have first obtained our written consent and provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. We reserve the right to withdraw linking permission without notice.
You must not link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
UPLOADING MATERIAL TO OUR SITE
When you upload material to our site, or make contact with other users of our site, you must comply with our Acceptable Use Policy. If you upload material in breach of our Acceptable Use Policy and we suffer loss as a result, you will reimburse us for such loss.
Any material you upload to our site will be considered non-confidential and non-proprietary and we have the right to use, copy, distribute and disclose it to third parties. If any third party claims that any material posted or uploaded by you to our site violates their intellectual property rights, or their right to privacy, we have the right to disclose your identity to them.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our Acceptable Use Policy.
VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse our site by knowingly introducing any material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By failing to comply with this provision, you would commit a criminal offence and your right to use our site will cease immediately and we will report your actions to the relevant authorities.
OUR LIABILITY
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude:
- All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it (whether by us or a third party), including, without limitation any liability for:
+ loss of income or revenue;
+ loss of business;
+ loss of profits or contracts;
+ loss of anticipated savings;
+ loss of data;
+ loss of goodwill;
+ wasted management or office time; and
+ for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect any liability which cannot be excluded or limited under applicable law.
JURISDICTION AND APPLICABLE LAW
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
Affiliate Terms
This page (and the documents it refers to) tells you the affiliate agreement terms of use for those signed up to participate in affiliate marketing for Julie Chandler. Please read these terms of use carefully before you promote to ensure you understand the processes involved. By participating as an affiliate, you accept these terms and agree to abide by them. If you do not agree to these terms of for affiliate process please do not use your promotions links or promote the services as you will not receive any financial reward without following these terms.
ABOUT US
JulieChandler.co.uk
is a site operated by Julie Chandler.
("we" or “us”). Our address is 9 Rosedale Crescent, Norwich, Norfolk, NR1 4BH UK and our email address is
By joining the affiliate program, you fully accept these terms and conditions.
You also agree to follow our general Terms and Privacy Policy.
ELIGIBILITY
You must be at least 18 years old to join our affiliate program.
We reserve the right to accept or deny any affiliate application without giving a reason.
We can terminate your participation at any time, with or without cause.
COMPLIANCE
Follow all applicable laws, including Federal Trade Commission (FTC) guidelines.
Be honest and ethical in all your marketing efforts for our products.
Disclose your affiliate relationship with us in your promotions as required by law.
COMMISSION:
Earn a $50 commission on client sign up made through your unique affiliate link for both 1:1 Clarity Coaching Calls and SHINE.
Earn a $15 commission on each client sign up made through your unique affiliate link for Moon Boss.
Earn a 20% commission on each purchase amount made through your unique link for eligible store products.
You maybe offered a higher commission rate to use as alternative as 'store credit' should you wish to take this offer it is an alternative to the monetary commission and you'll receive a payment code or link for discounted product to the amount of your affiliate commission credit.
You can't earn commission on purchases you make yourself.
We'll pay you via PayPal, starting 45 days after the program begins.
Expect payments every 30-45 days for ongoing customer payments.
You must provide your PayPal address and complete before receiving payments.
We may deduct commissions for canceled or refunded orders.
MARKETING RULES:
Use only the affiliate links, banners, and promotional materials we provide or approve.
You may use these on your own websites, social media, and emails.
Don't spam or use unsolicited emails to promote our products.
PROHIBITED ACTICITIES:
No promotion of sexually explicit materials or violence.
No discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
No promotion of illegal activities.
No infringement of our or anyone else's copyright, trademark, or intellectual property.
CUSTOMER DATA:
All customer information collected during promotions belongs to us.
We may share some customer data with you at our discretion.
Handle any shared customer data responsibly and in compliance with privacy laws.
RELATIONSHIP:
You're an independent contractor, not our employee, partner, or agent.
You can't make promises or accept offers on our behalf.
We're not responsible for your actions, omissions, or results.
CONFIDENTIALITY:
Keep our business information confidential.
This includes sales figures, business plans, customer lists, and marketing strategies.
Don't share financial or personal information about our company or executives without our permission.
This confidentiality obligation continues even after our agreement ends.
TERMINATION:
Either party can end this agreement at any time, for any reason.
We can cancel your participation immediately if you violate these terms.
Upon termination, remove all our links and materials from your sites.
LIABILITY:
We're not responsible for technical issues that might affect tracking or payment of commissions.
You agree to protect us from any claims related to your participation in our affiliate program.
Our liability is limited to the total commissions paid or payable to you.
CHANGES:
We can change these terms at any time.
Continuing to participate in the program after changes means you accept the new terms.
Check these terms regularly for any updates.
By participating in our affiliate program, you confirm that you've read, understood, and agreed to these terms.
If you have any questions, please contact hello@juliechandler.co.uk
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