How do I reschedule a live session, reading or call with Julie or reading?

🔮 I NEED TO RESCHEDULE - HELP!

Life happens and sometimes you need to move a session. Here is what you need to know.

Rescheduling policy
All live sessions and readings can be rescheduled up to 48 hours before your scheduled call time. Please make sure you request any changes before that window closes.

Please note that readings and sessions cannot be cancelled, only rescheduled.

How to reschedule
Your original booking confirmation or calendar booking should have a re-schedule link embedded within it. If you can't see this, you can submit a support request with your name, the date and time of your session, and your preferred alternative dates. The team will get back to you to confirm your new slot or send an alternative calendar link for re-booking.

If you check your calendar invite you can also state 'no' to attending on the invite this will mark the call as unavailable for you so Julie won't be waiting for you to arrive.

Less than 48 hours notice
If you need to reschedule within 48 hours of your session, please submit a support request as soon as possible. The team will do their best to help but please be aware this cannot always be accommodated.

Looking to book a session?
You can find details of all current live reading and 1:1 options on the Work With Julie page.

Need to submit a Support Ticket?
If you can't locate your re-schedule option in your calendar, or if you don't have the link to re-book please firstly decline the calendar event so it shows in Julie's calendar. Secondly drop a support ticket this is the fastest way for our system to pick up the change request - emails are not always monitored but we are notified with automation son support tickets.

We're in the office Tuesday to Thursday, 10am to 4pm UK time, and aim to get back to you within 2 working days.

Head to Support Ticket HERE ->

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